"Let me spell out the point." Shufti says, to Javert.
"You see a small boy with a disability, and you call him 'defective' to his face, and when he is upset, say he ought to be 'controlled' rather than apologising. Gene calls the boy a 'good copper' and gives him a curly wurly. You both see the same person, but only the second gets the best from them.
"And at the end of the day, diversity training isn't about telling anyone what to do. It's about arming you to understand people in a way that everything runs a bit smoother; from case leads, to talking people down from violence, to getting people to tell you what you want."
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timeasmymeasure
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Date: 2014-01-27 11:38 pm (UTC)"You see a small boy with a disability, and you call him 'defective' to his face, and when he is upset, say he ought to be 'controlled' rather than apologising. Gene calls the boy a 'good copper' and gives him a curly wurly. You both see the same person, but only the second gets the best from them.
"And at the end of the day, diversity training isn't about telling anyone what to do. It's about arming you to understand people in a way that everything runs a bit smoother; from case leads, to talking people down from violence, to getting people to tell you what you want."